Product Lifetime Policy

Tableside's commitment to quality, reliability, and long-term support for our customers.

Our Commitment

At Tableside, we believe in building products that last. Our commitment to quality and customer satisfaction is reflected in our product lifetime policy.

  • Continuous software updates and improvements
  • Long-term support and maintenance
  • No forced hardware upgrades
  • Backward compatibility with existing systems

Software Updates

Tableside provides regular software updates to improve performance, add features, and ensure security.

  • Automatic updates for cloud-based systems
  • No additional fees for software updates
  • Security patches and bug fixes included
  • New features added regularly

Hardware Support

We support a wide range of hardware and don't force you to upgrade to proprietary devices.

  • Works with existing tablets and devices
  • No vendor lock-in on hardware
  • Recommended hardware lists available
  • Support for new and legacy hardware

Long-Term Support

We're committed to supporting our customers for the long term.

  • 24/7 customer support included
  • Training and onboarding support
  • Migration assistance when needed
  • Regular security audits and updates

Questions About Our Policy?

Contact our team to learn more about our product lifetime policy and how it applies to your restaurant.

We typically respond within one business day — no spam, just helpful guidance for your restaurant.